Links to some of the Articles you may need to start off your new front desk staff training
Staff Setup
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How to set up the new staff member in D4Web Add a New Staff Member
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Related Topics may include:
D4Web
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Appointment Book
- Change Appointment Book View
- Scheduling appointments:
- Schedule an Appointment (Existing Patient)
- Schedule an Appointment for a family (Existing Patients)
- Schedule an Appointment (New Patient - Family Head)
- Schedule an Appointment (New Patient - Family Member)
- Schedule an Appointment with Treatment Plan Visits
- Schedule an Appointment over a Preset (Pre-Booked) Slot
- Move an Appointment to another book
- Mark an Appointment as Arrived, Checked In or Out
- How to send Manual Appointment Reminders and/or Notifications
- Add Patient to Standby List
- Using the Cancellation List
- Add a Nonstandard Slot
- Insert individual breaks into Appointment book
- Print Appointments to a Label/Card
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eAppointments
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Patient Details
- Find a Patient
- Add a New Family Head from the Patients page
- Add a New Family Member from the Patients page
- Show Next Appointments
- Setup Patient File for Insurance Claim
- Setup Patient File for CDBS
- Add and Update Medical History
- Add Alert to Patient File
- Capitalise Patient Names
- Scanning to Documents
- Create Letter for a Patient
- Additional Patient Details Articles
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eForms
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Insurance Claims and Payments
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National Dental Care (NDP)
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PatientCare
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