When entering a patient's name, the first letter of the name is capitalised.
This is not desirable where the patient's name includes multiple capital letters (eg McDonald).
This can be resolved with the Capitalised words feature.
Click the navigation menu > Patients > Patients page
Patient toolbar > Select Disable Capitalised Words
Enter the patient’s details as you would like it to be viewed.
The patient's name will now include capital letters as desired.