Payment Date Is Too Far From Previous Payment Date

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Error Message

Payment date is too far from previous Payment date
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The Cause

When creating a receipt, this message usually appears due to a previously created receipt having a date in the future. 

Find and Fix

  1. Take note of the previous payment date
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  2. Click the navigation menu > Management > Reports page

  3. Open Total Receipts report 

    1. Date: Enter the date of the future payment

    2. Click OK
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      1. The Report will show receipt that is in the future and which patient it is for
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  4. Click the navigation menu > Patients > Receipts page

  5. Highlight the receipt row

    1. Enter the correct Date of paymentmceclip5.png

    2. Click Yes
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  6. The issue will now be resolved

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