Yes Response for Appointment Reminders

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When a patient replies Y or Yes to an Appointment Reminder SMS, the appointment ca be updated with the [Y] status

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If patients reply with any other text, eg Yes Thank You, the appointment will not be updated

Common replies can be added to be recognised as Yes when an SMS reply is received in D4Web

  1. Click the navigation menu > Location Setup > General page

  2. Group: SMS Settings

  3. Yes Response for Appointment Remindersmceclip1.png

    1. use commas (,) to separate each response

    2. Enter the text required
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    3. Repeat as necessary

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