When a patient replies Y or Yes to an Appointment Reminder SMS, the appointment ca be updated with the [Y] status
If patients reply with any other text, eg Yes Thank You, the appointment will not be updated
Common replies can be added to be recognised as Yes when an SMS reply is received in D4Web
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Click the navigation menu > Location Setup > General page
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Group: SMS Settings
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Yes Response for Appointment Reminders
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use commas (,) to separate each response
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Enter the text required
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Repeat as necessary
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