Within how many hours is an appointment considered a WALK IN?


An appointment is considered as a walk-in if it is made within a defined number of hours prior to the appointment time.

For example, if a patient phones at 1pm and the appointment is made for 2pm the same day, they would be considered as a walk-in.

  1. Click the navigation menu > Location Setup > General page

  2. Group: Appointment Book

  3. Within how many hours is an appointed patient considered a WALK IN?

    1. Enter the number of hours (default = 2)mceclip0.png

  4. To see the number of walk-in appointments, run the Appointment Time Report 

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