Temporarily Stop Automation Appointment Reminders from Sending SMS and E-mail Messages


To stop Automation Appointment Reminders from sending SMS and E-mail messages, the batch would need to be disabled. This will prevent batches from running and sending any SMS or E-mails.

The batches can be enabled again at a later date.

  1. Click the navigation menu > Management > Automation page > Appointments tab

  2. Select the required Appointment Reminder

  3. Go to Schedule sub-tab

    1. Remove the tick in the Enable checkbox

    2. Click APPLY CHANGES

    3. Repeat the process for each Appointment Reminder

When the SMS and E-mail messages are ready to be sent again, the batches can be enabled again.


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