SMS Messaging Report


The SMS Messaging Report provides details on both sent and received SMS via D4Web. 

Run the Report

  1. Click the navigation menu > Management > Reports page

  2. Open SMS Messaging Report 

  3. Report Parameters:

    1. Date: Select the period to base this report on

    2. Location: Select the Location or <All> to base this report on, if applicable

    3. Provider: Select the Provider or <All> to include in this report

    4. SMS Type:
      1. All: Select to view all of the below SMS types
      2. Appointment Book: Select to only show SMS sent/received from Appointment Book

      3. Patient Records: Select to only show SMS sent/received from Patients tab

      4. Recalls: Select to only show SMS sent/received from Recalls

      5. Queries: Select to only show SMS sent/received from Queries
        (not available in Release 1 of D4Web)

  1. Show inactive Providers as well: Tick to include inactive Providers

  2. Show appointment details: Tick to see details of the related appointments

  3. Show message details: Tick to select to see either Sent Messages or Sent Messages and Replies

  4. Filter by Mobile: Tick and enter a number


Report Details

The view of the report will depend on the options selected above

 Date/Time Sent 

 The date and time that the SMS was sent 

 Patient Details 

 Patient name and Card number 

 SMS Type 

 Which page was the SMS sent from 

 Mobile number 

 The number the SMS was sent to 


 How many times was the SMS sent 

 Message Text 

 Self explanatory 

 Reply text 

 The date and time reply SMS was sent and the Text 

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