DVA patients should have the following set in the file to ensure invoices are to be paid by DVA and online claims are possible (depending on the claiming system used by the practice).
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Click the navigation menu > Patients > Patients page
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Address sub-tab
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Send Invoices to: Insurance, Veterans Affairs
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Insurance/Various sub-tab
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Fee Level: Veterans Affairs
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Insurance Level: Veterans Affairs
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Enter the Member ID and Series
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