The following must be set in the patients' file for the claim to process.
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Click the navigation menu > Patients > Patients page
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Open Insurance/Various tab
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Insurance Level: Click List
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Click Add
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Select relevant Insurance Fund
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Enter Member ID
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Enter Series
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Click Exit
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If not setup to handle multiple insurance companies, the Insurance/Various sub-tab will look like this.
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Select the fund from the list and enter the Member ID and Series
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