Before running the standard Key Performance Indicator Report. The Indicators must be set.
1. Click the navigation menu > Management > Providers page
2. Operations toolbar > Set Key Performance Indicators.
3. In the 'Key performance indicators' window:
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Select provider to view
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Click on MONTH - / WEEK - / DAY - buttons to move dates back
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Click on DAY + / WEEK + / MONTH + buttons to move dates forward.
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Type in the productive hours for each day (Hours per day that are billable to the clients e.g. patient treatment appointments)
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Type in the Administration hours for each day (Hours set aside to complete tasks that are not billable to a patient - e.g. meetings)
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Click EXIT
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