Setup Fail to Attend (FTA)

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When a patient does not show up for an appointment, it is considered a Failed to Attend (FTA) cancellation. Set the below to help automatically copy and/or move FTA appointments.

  1. Click the navigation menuAppointments

  2. Click the hamburger menu > Setup Appointment Status Types

    1. Set official FTA (Fail to Attend) appointment status: FTA
    2. Optional: Automatically move appt to Cancellation List

    3. Optional: Automatically copy FTA appt to Cancellation List

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Links:
Mark Appointment as Failed to Attend (FTA)

 

 

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