Set official FTA (Fail to Attend) status & link to Cancellation list & Treatment file


When a patient does not show up for an appointment, it is considered a Failed to Attend (FTA) cancellation. Set the below to help automatically copy and/or move FTA appointments.

Related Links:

Add / Edit New Appointment Status

Mark Appointment as Failed to Attend (FTA)

Automatically Add/Remove Item from Treatment for UTA/FTA

  1. Click the navigation menuAppointments

  2. Click the hamburger menu > Setup Appointment Status Types

  3. Set official FTA (Fail to Attend) appointment status: FTA

      1. Optional: Automatically move appt to Cancellation List

      2. Optional: Automatically copy FTA appt to Cancellation List

      3. Optional: Automatically add/remove FTA item in Px treatment

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