Set Manual Recalls, Debtors, Queries and Letters E-mail Send Method

If using the manual recall, debtors and/or queries page, the e-mail send method should be selected.

The Letters page also follows this setting. 

1. Click the navigation menu > Location Setup > General page

2. Group: Paths & Links

3. Send LETTERS/RECALLS via e-mail as
   

   1. File attached: The letter is sent as a file attached to the e-mail (default setting, not recommended)

   2. Text only: The letter will be sent as plain text. Images and font formatting is ignored (not recommended)

   3. HTML format: The letter will be sent in the body of the e-mail (recommended)

Links coming soon:

Create a New Letter Template