When creating Lapsed patient recalls, D4Web allows you to choose if you want to look at the Last Exam S+C date or Last Visit date when deciding if patient is considered a lapsed patient or not.
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Click the navigation menu > Location Setup > General page
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Group: Other
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Recalls: highlight Lapsed Patients using column “exam s+c”
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Yes: Calculate on the patient's Last Exam S&C date (default setting)
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No: Calculate on the patient's Last Visit date
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