Resume Sending Automation Queries by SMS and E-mail

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To resume sending Automation Queries messages after a temporary stop:

  1. In the Batches sub-tab:

    1. Highlight the batch row
    2. Click on the Message mceclip1.pngicon
    3. In the 'Dental4Web SQL Messages' window, Highlight the messages to resend
    4. Click the REPROCESS BATCH button
      mceclip0.png

A Manual Query can be created to capture patients missed while the batch was disabled.

Generate a Batch using Simple Query Wizard

Generate a Batch using Extended Query Filter

 

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