To resume sending Automation Appointment Reminders by SMS and E-mail after a stoppage, the batch would need to be enabled. This will allow batches to run and send any SMS or E-mails.
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Click the navigation menu > Management > Automation page > Appointments tab
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Select the required Appointment Reminder
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Go to Schedule sub-tab
- Place a tick in the Enable checkbox
- Repeat the process for each Appointment Reminder
- Place a tick in the Enable checkbox
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