National Dental Plan: Process a VIP Application


The patients National Dental Plan application will start from the Treatment Plan page. The patient can only have one application per Treatment Plan.

  1. Click the navigation menu > Patients > Treatment Plan page

  2. Treatment Plan toolbar > NDP Application

    1. Select items to include in the application
    2. Select the Responsible Party – the person responsible for payment
    3. The Deposit amount auto-calculates based on the minimum 20% deposit. 
    4. The Repayments will auto-calculate the fortnightly payments
    5. Enter VIP number
    6. Click SUBMIT APPLICATIONmceclip1.png
    7. A Passcode will show onscreen. Note this down as it will be requested upon application 
  3. Open the National Dental Plan portal

    1. Read and agree to the Terms and Conditions

    2. Enter the Passcode 

    3. Click Verify my Access Code

  4. Fill in the blanks on the application form and press Next 

  5. When the below window appears, the patient/applicant will receive an SMS and must follow the steps to digitally accept the application. The tick boxes indicated below will update as the patient/applicant progresses through the steps. 

    1. Advise the patient/applicant to open the Agreement link 

    2. Provide the patient with the Unlock Code shown onscreen

    3. Once the patient accepts the application, the approval will show onscreenmceclip8.png  
    4. Click Yes or No on I confirm the customer has received the goods/services
    5. Click Redirect Now to exit the application
  6. The Merchant/Practice will receive an e-mail with the Agreement

  7. The Patient will receive:

    1. An SMS containing a link to download the Agreement
    2. An e-mail copy of the Agreement, if e-mail address was entered
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