National Dental Plan: Process a VIP Application

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The patients National Dental Plan application will start from the Treatment Plan page. The patient can only have one application per Treatment Plan.

  1. Click the navigation menu > Patients > Treatment Plan page

  2. Treatment Plan toolbar > NDP Application

    1. Select items to include in the application
    2. Select the Responsible Party – the person responsible for payment
    3. The Deposit amount auto-calculates based on the minimum 20% deposit. 
    4. The Repayments will auto-calculate the fortnightly payments
    5. Enter VIP number
    6. Click SUBMIT APPLICATIONmceclip1.png
    7. A Passcode will show onscreen. Note this down as it will be requested upon application 
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  3. Open the National Dental Plan portal https://endp.centaurportal.com/endp/verifyPassword

    1. Read and agree to the Terms and Conditions

    2. Enter the Passcode 

    3. Click Verify my Access Code
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  4. Fill in the blanks on the application form and press Next 

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  5. When the below window appears, the patient/applicant will receive an SMS and must follow the steps to digitally accept the application. The tick boxes indicated below will update as the patient/applicant progresses through the steps. 

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    1. Advise the patient/applicant to open the Agreement link 

    2. Provide the patient with the Unlock Code shown onscreen

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    3. Once the patient accepts the application, the approval will show onscreenmceclip8.png  
    4. Click Yes or No on I confirm the customer has received the goods/services
    5. Click Redirect Now to exit the application
  6. The Merchant/Practice will receive an e-mail with the Agreement

  7. The Patient will receive:

    1. An SMS containing a link to download the Agreement
    2. An e-mail copy of the Agreement, if e-mail address was entered
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