Mark an Outstanding Balance as a Bad Debt

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To help categorise debtors, any balance considered a Bad Debt should be marked as such. 

Marking a Bad Debt can be completed from the patients Invoices page, or the Debtors page.

Mark within Patient File

  1. Click the navigation menu > Patients > Invoices page

  2. Select the invoice

  3. Invoices toolbar > Mark/Clear Bad Debt
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Mark from Debtors page

  1. Click the navigation menu > Debtors & Marketing > Debtors page

  2. Select the invoice

  3. Click Bad Debt toolbar
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