Ensure UTA appointment status and item triggers are setup for optimised workflow
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Click the navigation menu > Appointments
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Right Click on Appointment > Modify Slot...
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Add the UTA status within Appointment Statuses
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Click OK
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Depending on preferences selected the appointment will either
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Remain onscreen (not recommended)
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Automatically move/copy to the Cancellation List or enter the Reason when prompted.
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And item UTA will be added to the Treatment tab with the notes written in the Copy/Move to cancellation List box
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