HICAPS: Process Claim on Invoiced Treatment


Invoiced Treatment refers to items already created into an invoice - showing as red in the Treatment tab. If treatment is uninvoiced, see Process Family Claim or Process Single Patient Claim.

Patients linked as a family, with the same health fund card and treated by the same provider can be claimed via HICAPS in the one transaction, saving time and reducing the amount of paper used per claim.

  1. Click the navigation menu > Patients > Invoices page

    1. Highlight the relevant Invoice 

  2. Invoices toolbar > HICAPS Claim 

    1. Click OKmceclip0.png

  3. Click Yes when ready to process the claim

    1. When prompted, swipe the patients' insurance card

  4. After the claim is processed, the gap message will appear onscreen

    1. Click OK

  5. Once the claim is processed, the following options are available:

    1. Against the relevant invoice, enter a Discount

    2. Select the relevant invoice > Click Print icon to print the gap amount

    3. Go to Receipts page to process the gap amount


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