HICAPS: Error sending CLAIM: CE: COMMS ERROR

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Error

Error sending CLAIM: CE: COMMS ERROR 

Cause

This error occurs when the HICAPS Terminal is unable to properly communicate the claim to the Health Fund 

Fix

  1. Re-Install HConnect using this guide

  2. If re-installing Hconnect doesn't work, we recommend you speak with HICAPS Support on 1300 650 852 as there appears to be an issue with the terminal communicating with the Health Fund. .

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