How to find the Practice's Customer Reference Number

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The customer reference number is a number Centaur uses to identify each practice. It is used to check  current support contract, contact details, what modules and features are installed and previous contact between Centaur and the Practice.

When contacting Centaur, provide this number to streamline the process. 

  1. Within the Help window:

    1. Click the hamburger menu > System Information > About

    2. See the Customer Reference #

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  2. In General Settings:

    1. Click the navigation menu > Location Setup > General page

    2. Group: Other

    3. Customer Reference #mceclip2.png

 

 

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