Queries can be generated to view and/or communicate with a list of patients that meet a filter. The below instructions will find all patients whose Date of Birth is Today.
Ensure the template(s) associated with Extended Query Wizard are updated to suit this campaign before sending.
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Click the navigation menu > Debtors and Marketing > Queries page
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Type: Extended Query Wizard
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Batch Name: Enter the name of the batch
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Provider: Select a Provider or All Providers
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Exclude the following categories: Ensure all patient categories to be excluded are selected
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Excl. patients not seen in: Only enter a number to exclude patients not seen in as many months
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... and mailed this letter within: Only enter a number to exclude patients who have received this exact query in as many months
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... and have appts over next: Only enter a number to exclude patients who have upcoming appointments in as many days
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Click RETRIEVE
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Either paste a filter, click here for common filters, or use the Functions, Columns, Operators and Values to build one
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Click OK
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Highlight: All Rows, or manually select those to include
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Click CREATE BATCH
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Select Recall Letters
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Click SMS
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Click SELECT READY
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Click SEND
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Back in the Queries page, select all patients with nothing entered in the Printed column (sms unsent)
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Select Recall Letters
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Click E-MAIL
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Select all patients with nothing entered in the Printed column (sms or e-mail unsent)
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Select Recall Letters
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Click PRINT
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