eChat Message Management


Message Management is used to search for messages that have been sent or received with filters.

  1. Open eChat inbox

  2. Click on the settings Message Management iconmceclip1.png

  3. Use drop lists to filter messages then click RETRIEVE

  4. Tick Show advanced Options to see more filter options. See the table below for a description of each filter selectionmceclip2.png



 Sent to / Received from

 Select if you are looking for sent or received messages

 Any User / Individual

 Select who you would like to see messages sent or received by/to

Advanced Options

 Any / Unread / Read

 Select the type of message you would like to view

 Created From

 Select the date to begin the search from

 Show Full Text

 Select if you would like to see full or part message

 With Text

 Select key words to base the search on


 Press this button when ready to start search



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