Delete and Inactivate Patient Alerts

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When an alert is not longer relevant to a patient, it can be deleted or made inactive. 

Inactivate an Alert

To keep a record of an alert, it is recommended to change the When to Display to Always before date which renders it inactive as of the entered date. 

  1. Click the navigation menuPatients > Patients page > History sub-tab

  2. Click the Alerts icon  mceclip0.png

    1. Select the relevant alert 

    2. Click Modify

      1. When to Display

      2. Always before date: Enter the date to prevent this alert trigger in the future
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Delete an Alert

  1. Click the navigation menuPatients > Patients page > History sub-tab

  2. Click the Alerts icon  mceclip0.png

    1. Select the relevant alert 

    2. Click Delete  

  3. Click Exit
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Alerts can be deleted and/or modified from either the History sub-tab or by selected Modify or Delete when the alert is triggered. Full instructions and recommendations follow
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