When a patient is marked as Arrived in the Appointment Book, an automated message - with sound - can be sent to the relevant Provider via eChat.
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Click the navigation menu > Location Setup > System Tables page
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System Tables: Notifications
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Click the edit icon against Patient Arrived
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Tick Activate Notification for Patient Arrived
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Select who to send the notification to:
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For Provider: will send to the Provider selected in the appointment (recommended)
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Appointment Book in Providers: will send to the Provider linked to that appointment book
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Send to Online users only: Tick to only send if the Provider is online
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Excluded Providers: Click the edit icon to select who to never send these notifications to
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Click OK
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