After setting up eAppointment Appointment Reasons, they should be linked to Providers so only those who offer such services show vacant appointment slots when a patient selects it. Additionally, each Provider can specify the length of appointment duration for each reason.
For example, Dr John Smith will accept New Patient Exam appointments and prefers 45mins. However, Dr Sally Jones only wants 30mins for the same type of appointment.
Within the eServices portal
- Click the hamburger menu > e-Services > Practice Management
- eAppointments Management
- Providers Reason List
Surgery Name: Select the practice from the list
Practitioner Name: Select the Provider from the list
Select an Appointment Reason from Add reason from list (a maximum of 20 reasons for each provider)
Change the duration of the appointment by using the -/+
Reasons can be deleted or modified within Active Reasons
Repeat until all Providers and Reasons are setups as offered at the Practice