When entering a mobile number for a patient the Send To fields for Appointment, Recalls and Queries reminders can be selected as SMS by default.
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Click the navigation menu > Location Setup > General page
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Group: Patients
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Assign Communication Methods when Mobile is entered
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Automatic: The Send To field will default to SMS for Appt reminders, Recalls and Queries
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With Prompt: When entering a mobile number the system will display the Mobile Communication message, where you may select the type of communication
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No: Users manually select the communication method for patients
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