The Appointment Time report generates information based on the Arrived, Checked In and Checked Out times of each appointment for a selected date range.
The report is useful to practice managers particularly as they can view the percentages of arrivals, overtime, providers running overtime and walk-ins.
Appointment Requirements
For the report to generate the information required, you must always have selected the Arrived, Checked In and Checked Out times for the appointment.
Right click on appointment > Arrived, Checked In and Checked Out
Edit Arrived, Checked In and Out Times
See instructions on how to edit the times here.
Run the Report
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Click the navigation menu > Appointments
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Right click in any time slot > Print > Appointment Time
- Date: Select the period to base this report on
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Location: Select the location or <Any Location > from the drop list if applicable
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Group by Date: If multiple days are included in the report, tick this to divide each day
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Show Summary only: When ticked, the report will show the overall data for the date range, not individual patient times
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Appointment Books: Select the appointment books you wish to base this report on
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Click OK
Report Details
% of late |
Percentage of all appts that have not been marked as Arrived within 5mins of the start time |
% not seen on |
Percentage of all appointments that Checked In after their appointment start time |
% where Prv was |
Percentage of all appointments that Checked Out after their appointment end time |
% overtime |
Percentage of all appointments that have a total duration that exceeds the booked time |
Walk Ins |
Count of all appointments attended that were booked within 2 hours of the appointment time |
Average Wait |
Average time patients had to wait for their appointments |
Average Duration |
Average time patient’s appointments went for |
Total Wait |
Total time patients had to wait for their appointments |
Total Duration |
Total time patient’s appointments went for |
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