Add a New Provider


Providers must have an Appointment Book setup, and if working under their own ABN, create a new ABN and add their Bank Account. 

  1. Click the navigation menu > Management > Providers page

  2. Operations toolbar > New Record or click on the Add icon

  3. Read these important instructions and click OK to proceed

  4. Fill in the details of the Provider. The following details are required for accurate record-keeping, reporting, security and claiming

    1. Title

    2. Surname

    3. First Name

    4. Mobile

    5. E-mail

    6. Provider Number 

    7. GST Number 

    8. Merchant ID (ePayments and claims)

    9. Certegy ID (for National Dental Plan only)

    10. Prescriber No (for electronic prescriptions only)

    11. Fee Level (only if working with Provider-based Fees)

    12. Appointment Book

    13. Commission (only if to be calculated on reports)

    14. Position 

    15. Code: For easy reference in drop lists throughout the system, change the Code to the providers initials.


After adding a Provider, setup the Bank Redirections

For details on Medicare provider numbers for dental hygienists, dental therapists, and oral health therapists who are independently claiming under the Child Dental Benefits Schedule. See Provider numbers for Dental Hygienists, Therapists & Oral Health Therapists for CDBS claims


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