To avoid having to create dummy bank slips when an error in banking is discovered, setup the reversal feature
Benefits of Reversal Feature
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Reverse payments that have been banked without deleting a bank slip
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Automatic correction in bank slips and reports
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Audit of reversed invoices, claims and receipts from patients file
Activate Reversal Feature
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Click the navigation menu > Location Setup > General page
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Group: Accounting: Invoices & Receipts
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Activate Reversal Feature: Yes
To see a patient/family history of reversals:
Click navigation menu > Patients > Receipts, Claims and/or Invoices page and place a tick in Show Reversed Records. 
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