HICAPS: TRINITY Terminal & HICAPS Connect V4 software

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Connect the new HICAPS Trinity terminal & download the new Hicaps Connect V4. 

 HICAPS Connect V4 is only compatible with Windows 10 and up

Contact HICAPS directly regarding the Trinity terminal

 

Locate the HICAPS Trinity Terminal

Once the HICAPS Trinity Terminal has been installed, your system must be able to locate the terminal

  1. Right click on the HICAPS icon in the Windows taskbar

    1. Select Configure

    2. In the ‘HICAPS Connect Service Setup’ window, check for correct HICAPS Connect build
    3. Click Close

  1. Right click on the HICAPS icon in the Windows taskbar

    1. Select Re-scan for HICAPS Terminals

    2. Terminal should be found, and icon in the taskbar will change from red to yellow

      If the icon does not change colour, please contact HICAPS

Link D4Web to HICAPS Connect V4

Once the HICAPS Trinity Terminal has been installed and your system has located the terminal you are able to link D4Web to HICAPS connect V4.

  1. In D4Web:

    1. Click the hamburger menu 
    2. Download HICAPS Connect V4
  2. Open the downloaded file

    1. Some PCs may encounter this warning: If this is the case, please do the following:
      1. Click on More Info
      2. In the 2nd window, click Run Anyway
    2. Tick "I Accept" box

    3. Follow the prompts


    4. A reboot is required for the new setup to take affect. 
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