D4W Mobile App: SMS Patients

Single messages can be sent to patients from Appointment Slot and/ or Patient File in D4W Mobile App

• The user must have SMS already installed and Setup in D4Web for SMS to work in the Mobile App. 

• All functions (incl. SMS templates) are based on your D4Web settings

  • Send SMS on Appointment Scheduling

  • Use Templates for Manual Appointment Reminders

  • Appointment Reminder template

  • Managing SMS replies from Patient Details / Managing SMS replies from Appointments

SMS Patient from Appointment Slot

1. Send SMS

   1. Tap on the patient appointment

   2. Select Send SMS
      

   3. Select template from list or type into the Message text box
   4. Note the number of messages & characters left in each billable message
   5. Click Send
      

2. SMS Reply

   1. When the patient has replied to an SMS an envelope will be visible in the Appointment slot

   2. Users can view the replies by tapping on the appointment 

   3. Select View SMS Reply
      

   4. View New Replies and Previous messages
      

SMS Patient from the Patient Details File

1. Send SMS

   1. Tap Send SMS from any of the Patient Details screens

   2. Select template from list or type into the Message text box

   3. Note the number of messages & characters left in each billable message

   4. Click Send