A batch created of patients appearing in an previous batch who are yet to schedule an appointment.
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Click the navigation menu > Debtors and Marketing > Recalls page
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Select a batch that was created in the past (eg 3 months prior)
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Select Lapsed patients radio button
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Enter the number of days since the batch was created (eg 90 days for a batch created 3 months ago)
- Patients who have NOT made an appointment or returned to the practice will be highlighted
- Click OK
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Tick Update Type box
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Click CREATE BATCH
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