-Security: 2FA & password reset

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Each Organisation can manage its own security needs within D4Web.

The 2 Factor Authentication (2FA) sends a code via E-mail once the user logs in with their username/password.  This code has an expiry time (eg: 90secs). 

Ensure emailing is setup and working correctly in D4Web before using this feature. Contact support if help is required. 

  1. Click the navigation menu > Location Setup > Security page

  2. Select the 2FA & password reset section

    1. Click radio button to view the list of users by:

      1. Company, Locations, Groups or Users

    2. Tick box to Enable 2FA
    3. Tick box to Allow user to reset password
    4. Click PRINT to printout a user detail list
    5. Enter text to search for a login name
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    6. Details:
      1. Login: Login/ User name
      2. Location: Practice Location name
      3. 2FA Status: Turn Off or On
      4. Code Sending Method: E-mail
      5. Code Expiry time: How many seconds before the code sent expires
      6. 2FA Validity period, (0-9999) days: If the 2FA is valid for a period of days
      7. E-mail: Enter E-mail address if not already present (uses the email address from Provider / Staff pages by default) as this method is used for code sending
      8. Mobile: The users mobile number
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    7. Click into fields to change the information
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  3. For those Users who have 2FA Status = On selected, will get this verification code window at next D4Web logon
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