Practice Insights: Clinician Appointments & Utilisation Dashboard

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Information includes utilisation of chairs, Lost revenue due to no scheduled appointments within available slots and average treatment v waiting times.

For data accuracy, ensure appointment books are setup according to provider workdays, treatment plan items are included in patient appointments where possible and the arrived / check-in / check-out feature is used.

For description of features found in all dashboards please read: Practice Insights: Summary of all Dashboards article

Five charts in this dashboard

  1. Chair Utilisation %

    1. Clinical Hours v Available Hours
      1. Clinical Hours = How many hours the clinic is open according to the appointment book 
      2. Available hours = How many of those hours that can be filled with appointments
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  2. Chair Utilisation & Whitespace Chart

    1. The hours in the appointment book that were available (empty slots) to see patients but not used
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  3. Lost Revenue Through Whitespace

    1. The lost revenue through no appointments according to your hourly net productions (The total value ($$) of invoices minus any refunds or discounts)
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  4. Average Treatment Time (minutes)

    1. The average length of minutes of each appointment
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  5. Average Wait Time (minutes)

    1. The average length in minutes a patient is waiting to be seen
    2. Use Arrived/Check in/Check out feature for accurate calculations
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