Each reminder is preset with a number of days when due.
For instance; reminder 1 is set at 15 days so D4Web will calculate the 15th day from the Date Due.
Reminder 1 examples:
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If your invoices are due on the date of created invoice then reminder 1 period is 15 days later
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If your invoices are due 7 days after creation then reminder 1 period is 7 + 15 = 22 days
Reminder 2 examples:
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If your invoices are due on the date of created invoice then reminder 2 period is 21 days later. It assumes you sent the reminder 1 after 15 days
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If your invoices are due 7 days after creation then reminder 1 period is 7 + 22 = 29 days. It assumes you sent the reminder 1 after 22 days
To customise the reminder period numbers:
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Click the navigation menu > Debtors & Marketing > Mail Merge Setup page
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Mail Merge Category: Reminders to the Debtors
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Highlight The 1st reminder
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Change the Reminder Period # days
- Repeat for each Reminder listed.
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