Agent Setup
Browsers have an inherent security design feature, not allowing an application (apps) in a browser to access local PC devices or other components (other than Printers) that protects against rogue / malicious behaviour.
"The D4Web AGENT purpose is to allow secure communication to devices via the browser apps."
eg. HICAPS/Tyro, Desktop Scanners, 3rd party Imaging links etc.
Windows protected your PC
Some PCs may encounter this warning:
If this is the case, please do the following:
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Click on More Info
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In the 2nd window, click Run Anyway
Important Information:
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D4Web Agent is installed automatically.
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It also runs automatically when computer is turned on
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The purpose of the following steps is for use on a "when required" basis
If Agent is not installed in D4Web on a computer
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Click the hamburger menu > D4Web AGENT download
- Select Show in folder when download is completed
- Double click the file to start installation
- Once installation has finished, you should be able to find it in the Notification area (lower right corner)
- Select Show in folder when download is completed
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If not, you can find the dental4web.agent from Start menu
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Double click or Click Open to launch D4web.agent
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When Agent is not running or an update is needed.
A popup message will appear when D4Web is started
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Click the Download latest AGENT link within the message
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Follow steps in Agent Setup above
To turn off current version of D4Web.Agent
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Go to Notification area
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Right click on the D4Web.Agent icon > Exit
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Follow steps in Agent Setup above to reinstall/update
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